Internet offline!

For the past 5 days, my Internet connectivity at home (Time-Warner's Road Runner) has been down. After they admitted they have had problems in my area, they keep insisting that my problem is within my premises. This is in spite of the fact that I went down to their office and got a new cable modem. They can't schedule someone to be at my house until July 2nd. And they can only give me a timeframe of between 8AM and 4PM, nothing more specific. Congratulations Time-Warner, you can convinced me that I don't want you providing my local phone service. But, I'm not bitter...... ;-)

I had no idea how dependent I was on Internet connectivity from home.